Our refund policy applies to purchases made directly through the Omyrel website or authorized platforms. To be eligible for a refund, you must request a refund within 7 days of the original purchase date. Refund requests made after this period will not be processed.
We offer refunds for services that do not meet your expectations or are defective. Please provide a detailed reason for your refund request to help us understand the issue and improve our services.
Please note that some services may have specific refund terms and conditions outlined at the time of purchase. If you are unsure about your eligibility for a refund, please contact our customer support team for assistance.
Once your refund request is received and approved, refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your financial institution.
To request a refund, please contact our customer support team at [email protected] within the specified refund period. Provide your name, email address, order number, and a detailed explanation of why you are requesting a refund.
Our customer support team will review your request and may require additional information or documentation to process your refund. We aim to respond to refund requests promptly and provide a resolution within 7 business days.
If your refund request is approved, refunds will be processed to the original payment method. Any applicable transaction fees or charges incurred during the refund process may be deducted from the refunded amount.
If your refund request is denied, our customer support team will provide you with an explanation of the decision. Please note that decisions regarding refunds are final unless otherwise specified in the terms and conditions of the service.
You may cancel your subscription or service at any time. To cancel, please contact our customer support team at [email protected]. Please include your name, email address, and order number in your cancellation request.
If you cancel within the refund period specified for your service, you may be eligible for a full or partial refund, depending on the terms and conditions applicable to your purchase.
Cancellations made after the specified refund period may not be eligible for a refund. In such cases, you will continue to have access to the services until the end of your current billing cycle.
Omyrel reserves the right to modify or update this Refund Policy at any time without prior notice. Please review this policy periodically for any changes. Your continued use of our services after any modifications to the Refund Policy constitutes acceptance of the updated terms.
While we strive to accommodate refund requests for eligible purchases, there are certain exceptions to our Refund Policy:
- Downloadable or digitally delivered products that have been accessed or used.
- Services that have already been provided or fully consumed.
- Products or services purchased through third-party vendors or platforms not directly managed by Omyrel.
These exceptions may vary depending on the nature of the product or service. If you have questions about the eligibility of your purchase for a refund, please contact our customer support team for clarification.
In the event of a chargeback initiated by you through your financial institution, Omyrel reserves the right to dispute the chargeback and provide evidence supporting the validity of the transaction. Chargebacks can result in additional fees or penalties assessed by your financial institution.
Before initiating a chargeback, we encourage you to contact our customer support team to resolve any issues or concerns regarding your purchase. Our team is available to assist with refunds, cancellations, or any other inquiries related to our services.
If you have mistakenly initiated a chargeback and wish to resolve the matter, please contact our customer support team promptly. We are committed to working with you to find a satisfactory resolution.
If you have any questions or concerns about our Refund Policy, please contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience with Omyrel.
For specific inquiries regarding refunds, cancellations, or eligibility criteria, please provide your name, email address, and order details when contacting us. Our team will respond to your inquiry as quickly as possible and provide the necessary assistance.
Your feedback is valuable to us as we strive to improve our services and policies. Thank you for choosing Omyrel for your needs. We look forward to serving you and addressing any concerns you may have.
Once your refund request is approved, refunds will be processed promptly. The time it takes for the refunded amount to reflect in your account may vary depending on the payment method and financial institution.
- Credit Card: Refunds may take 7 business days to appear in your account, depending on your credit card issuer's policies.
- PayPal: Refunds will be credited to your PayPal account immediately upon processing.
- Bank Transfer: Refunds via bank transfer may take 7 business days to be processed and reflected in your bank account.
To qualify for a refund, products or services must meet the following conditions:
- The product must be returned in its original packaging and in unused condition.
- Services must not have been fully rendered or consumed.
- Proof of purchase or order details must be provided when submitting a refund request.
- Refunds may be subject to inspection and evaluation by Omyrel to ensure compliance with refund eligibility criteria.
If you disagree with the outcome of your refund request, you may contact our customer support team to escalate the matter. We will review your case and provide additional information or documentation as needed to resolve the dispute.
- Our goal is to reach a fair and satisfactory resolution for all refund disputes.
- If a resolution cannot be reached through our internal dispute resolution process, you may seek mediation or arbitration in accordance with applicable laws and regulations.
- Omyrel reserves the right to update or modify the Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.